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  Careers @ MSIG    
 
 
         
 

Admin & Training, Mailroom Supervisor
Agencies, Assistant Executive
Agencies, Senior Executive
Bancassurance, Administrative Officer
Bancassurance, Assistant Executive
Bancassurance, Executive / Senior Executive
Bancassurance, Executive - Telesales & QA (6 months Contract)
Brokers, Senior Executive
Business Development, Assistant Manager (Commercial Lines)
Claims Services, Legal Counsel
Claims Services (Healthcare), Senior Executive
Claims (In-House Survey), Assistant Executive
Claims Services (Motor), Administrative Officer (Contract)
Claims Services (Property & Casualty), Assistant Executive (Contract)
Customer Service Officers (Inbound)
Finance, Assistant Manager
Finance, Cashier
Healthcare, Senior Executive
Policy Processing, Manager
Policy Processing (Motor), Assistant Manager
Reinsurance, Executive (Contract)
Underwriting (Commercial Lines), Assistant Manager
Underwriting (Commercial Lines), Risk Surveyor

Please email your full resume stating current and expected salaries
to
hr@sg.msig-asia.com  

 

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Admin & Training, Mailroom Supervisor

Responsibilities:
  • Supervise and lead a team of office assistant in providing full scope of mailroom services
  • Plan and organize duties for office assistants
  • Day-to-day deployment of manpower to ensure completion of assignments
  • Attend to ad hoc requests for office administration / mailroom services
  • Assume duties of Office Assistant, when necessary
Requirements:
  • Minimum secondary education
  • Basic computer knowledge
  • Supervisory experience preferred
  • Personable and service-oriented attitude

 

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Agencies, Assistant Executive

Responsibilities:
  • Maintain good relationship and rapport with MSIG agents
  • Provide prompt and efficient services to customers and agents, eg. quotations, renewals and other requests
  • Participate in department’s business and action plan to achieve production growth and department budget
  • Supervise and guide clerical staff
  • Follow up on outstanding cover notes, expiries, declarations and other matters as required
  • Undertake credit control measures
Requirements:
  • Minimum GCE ‘A’ level with professional insurance qualification
  • Minimum certificates in General Insurance (BCP, PGI, ComGI)
  • Minimum 2 years’ relevant experience in general insurance marketing
  • Knowledge in underwriting, reinsurance and risk management

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Agencies, Senior Executive

Responsibilities:
  • Establish and maintain a prominent profile with clients/intermediaries
  • Develop new and existing sales opportunities to meet growth targets
  • Ensure risks are accepted and underwritten in accordance with the Company’s Risk Management and Reinsurance guidelines
  • Undertake credit control ensuring the standard for debtor days are strictly adhered to
  • Provide a technical reference point for queries
  • Carry out quality assurance checks and assist in training of less experienced staff
  • Ensure maximum efficiency and effectiveness in work processes within the department
Requirements:
  • Tertiary qualification
  • Possess certificate in General Insurance
  • Sound knowledge in underwriting, reinsurance and risk management
  • Operational experience in general insurance environment

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Bancassurance, Administrative Officer

Responsibilities:
  • Provide efficient and high quality services to customers and stakeholders
  • Support customer service, business development, operations and reports
  • Ensure business handled is within scope of authority granted, and in line with the Company’s underwriting guidelines, control procedures and service standards
  • Assist in monitoring outstanding premiums and implement the company’s credit control policy
Requirements:
  • GCE ‘O’ Level / GCE ‘A’ Level
  • At least 3 years of administrative experience
  • Excellent interpersonal and communication skills
  • Competent in the use of MS Word and MS Excel

 

 

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Bancassurance, Assistant Executive

Responsibilities:
  • Provide support in respect of new and existing business development
  • Ensure business handled is in line with the Company’s underwriting guidelines
  • Provide support and monitor marketing campaigns
  • Assist in new product development, re-packaging, design and market research
  • Provide professional services and support to Bank and their clients
  • Ensure compliance with Company’s credit control policy
  • Involve in system enhancements and training of relevant staff in new product processing

Requirements:

  • Minimum Diploma
  • Possess certificate in General Insurance
  • Minimum 2 years of relevant experience in Insurance industry

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Bancassurance, Executive / Senior Executive

Responsibilities:

  • Develop and grow the business portfolio with bank partner
  • Develop new products and marketing initiatives to support Bank as a distribution channel
  • Provide professional services and support to Bank and their clients
  • Ensure a high level of customer satisfaction
  • Monitor outstanding premiums and implement the company’s credit control policy
  • Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role

Requirements:

  • Tertiary qualification &/or professional insurance qualifications
  • Certificate in General Insurance (BCP/PGI) and Cert HI

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Bancassurance, Executive - Telesales & QA (6 months Contract)

Responsibilities:
  • Manage outbound Telesales Team to meet sales target and achieve business goals
  • Provide training and coaching to staff
  • Monitor sales calls to ensure call quality and compliance with agreed standards
  • Plan, develop and execute post-mortem analysis of sales activities
  • Assist to review systems and processes to improve operations and productivity
  • Handle customer complaints and feedback
  • Ensure confidentiality of data in the manner required by the Company and/or Bank
Requirements:
  • Minimum Diploma holders
  • Track record in telesales management
  • Experience in insurance sales

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Brokers, Senior Executive

Responsibilities:
  • Establish and maintain a prominent profile with clients/intermediaries
  • Develop new and existing sales opportunities
  • Provide a technical reference point for queries
  • Carry out quality assurance checks
  • Train and guide junior staff

Requirements:

  • Tertiary qualification
  • Possess certificate in General Insurance
  • Minimum 3 years of relevant experience in Insurance industry

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Business Development, Assistant Manager (Commercial Lines)

Responsibilities:
  • Establish and maintain good relationship with Clients/Partner
  • Develop & manage new and existing sales opportunities & Products to meet growth targets
  • Ensure compliance in accordance to Company policies, Regulatory provisions and Laws
  • Ensure risks are accepted and underwritten in accordance with the Company’s Risk Management and Reinsurance guidelines
  • Provide a technical reference point for queries
  • Carry out quality assurance checks and assist in training of less experienced staff
  • Ensure maximum efficiency and effectiveness in work processes within the department
Requirements:
  • Tertiary qualification
  • Certificate in General Insurance
  • Minimum 3 years of relevant working experience in Insurance Industry
  • Sound knowledge in underwriting, reinsurance and risk management
  • Operational experience in general insurance environment

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Claims Services, Legal Counsel

Responsibilities:

  • Negotiate and settle all classes of claims
  • Provide legal advice on all aspects of law and claims including regulatory provisions
  • Advise on adequacy of loss reserves
  • Pursue subrogated actions against third parties
  • Assist in drafting or reviewing policy wordings and other contracts
  • Assist with training staff on legal matters and drafting of instruction manuals relating to insurance law

Requirements:

  • Degree in law with professional insurance qualifications
  • At least 5 – 8 years of experience in general insurance claims litigation
  • Strong communication and negotiation skills

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Claims Services (Healthcare), Senior Executive

Responsibilities:
  • Investigate and negotiate settlement of claims within the Healthcare section
  • Handle customers’ enquiries
  • Review claim files including monitoring of recoveries, setting of reserves, clients and intermediaries management etc
  • Approve claims payment
  • Train and assist junior staff
Requirements:
  • Tertiary education
  • Minimum 3 years relevant experience in Healthcare insurance claims
  • Relevant qualifications in General Insurance

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Claims (In-House Survey), Assistant Executive

Responsibilities:
  • Conduct surveys and assess damages to motor vehicles
  • Verify and compare the actual damage to vehicles with estimates
  • Adjust the cost of repairs and finalize estimates
  • Put up survey reports
  • Check accident vehicles after repair
  • Assist in recovery actions
Requirements:
  • Minimum Diploma
  • Relevant qualifications in general insurance
  • Minimum 2 years of motor surveying experience

 

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Claims Services (Motor), Administrative Officer (Contract)

Responsibilities:
  • Investigate/negotiate/handle claims within personal handling limit and in accordance with Company policies and standards
  • Respond to allocated mail, and participate in the provision of a prompt and efficient service to clients
  • Assist in recovery action
  • Assist in the preparation of claims statistical data

Requirements:

  • Minimum GCE ‘O’ level
  • 1 - 2 years' working experience
  • Preferably with General Insurance knowledge

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Claims Services (Property & Casualty), Assistant Executive (Contract)

Responsibilities:
  • Handle enquiries and correspondence of Property & Casualty claims
  • Investigate and negotiate Property & Casualty claims
  • Decide and instruct on use appointment of service providers and reserve provision
  • Pursue recoveries
  • Review claim files including setting of reserves and monitoring of recoveries
  • Check and authorize payments
Requirements:
  • Tertiary education
  • Minimum 1 year relevant experience in Property & Casualty Insurance claims
  • Relevant qualifications in General Insurance

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Customer Service Officers (Inbound)

Responsibilities:
  • Handle all enquiries from clients
  • Provide quotations to clients, within authority limits granted
  • Follow-up on outstanding renewals and quotes (new business)
  • Process urgent insurance documentation
  • Assist in credit control

Requirements:

  • Experience in Customer Service / Telemarketing
  • Good and pleasant communication skills
  • Ability to multi-task and meet timelines
  • Relevant qualifications in general insurance (minimum CGI

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Finance, Assistant Manager

Responsibilities:
  • Provide support to operating/supporting units in relation to financial matters
  • Assist in overseeing the operations of the payment and receipting sections operations
  • Ensure that payments of commission, return premiums, reinsurance, expenses are duly approved and processed in a timely and accurate manner
  • Assist in monitoring and report on outstanding debtors’ position and overdue balances
  • Assist in the computation of profit commission in accordance to agreements signed
  • Assist in the implementation and monitoring of financial and internal controls
  • Assist in Head Office and management reporting
Requirements:
  • Degree in Accounting or equivalent accounting qualification
  • Finance and accounting experience in an insurance-related industry, particularly in the management of day-to-day finance operation and credit control
  • Some audit experience will be an added advantage

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Finance, Cashier

Responsibilities:
  • Issue official receipts for all incoming payments and analyse payments received against the outstanding balances including processing of credit card charges
  • Generate daily cheque listings for banking
  • Maintain the daily bank balance records
  • Handle the petty cash
  • Attend to enquiries from clients and intermediaries
  • Assist to follow up on outstanding payment matters
  • Provide on-the-job training and guidance to new staff on cashier’s duties
  • Perform sorting, filing and dispatch duties
Requirements:
  • Minimum GCE ‘O’ level
  • Competent in the use of MS Excel

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Healthcare, Senior Executive

Responsibilities:
  • Identify and develop new business for individual and corporate clients
  • Underwrite healthcare insurance applications, ensure risks are accepted and underwritten in accordance with the Company’s guidelines
  • Provide Group Quotations
  • Conduct Presentations and Product Training
  • Handle Bank Healthcare Schemes
  • Handle enquiries on underwriting and claims matters
  • Assist with development of Healthcare IT systems
  • UAT for system implementation and enhancement
  • Assisting in definition of user requirement for system enhancement
  • Providing system training for internal staffs

Requirements:

  • Tertiary qualification
  • Possess certificate in Health Insurance
  • Operations experience in medical/ healthcare underwriting

 

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Policy Processing, Manager

Responsibilities:

  • Assist head of department to manage the operations of the department
  • Ensure effective implementation of Process Management tools and concepts for the department
  • Liaise with other departments on new initiatives
  • Ensure document are processed within turnaround and stipulated timelines
  • Assist where technical knowledge, signing authority or work volume dictates
  • Strive to improve efficiency of operations and effectiveness of work procedures
  • Coordinate and handle user acceptance testing of system enhancements

Requirements:

  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 5 years’ relevant experience in Insurance operational role
  • Experience in leading a processing team
  • Good understanding of various classes of general insurance business

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Policy Processing (Motor), Assistant Manager

Responsibilities:
  • Assist the HOD in managing the operations of motor section
  • To manage section staff development and engagement
  • To ensure effective implementation of Process Management tools and concepts for the department
  • Liaise with other depts on new initiatives and conduct change management within the department
  • To ensure that documents are processed within stipulated timelines set in the department quality objectives through effective work allocation system
  • To ensure that quality of work is maintained and proper operational procedures are adhered to
  • To assist where technical knowledge, signing authority or work volume dictates
  • Continuously streamline and seek improvement in inter-department work processes and build rapport
Requirements:
  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 4 years’ relevant experience in Insurance operational role
  • Supervisory experience preferred
  • Good understanding of various classes of general insurance business

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Reinsurance, Executive (Contract)

Responsibilities:
  • Attend to risks requiring reinsurance in accordance with guidelines
  • Maximize retention of risks through sound assessment of risks and underwriting information
  • Compile reinsurance statistical data, treaty renewal information as required
  • Ensure maximum efficiency and effectiveness in work processes
  • Ensure documentation is handled properly
  • Processing of Facultative Inward Reinsurance including checking and signing off policies in accordance with RAA

Requirements:

  • Tertiary qualification
  • Possess certificate in General Insurance
  • Operations experience in general insurance environment
  • Technical reinsurance support

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Underwriting (Commercial Lines), Assistant Manager

Responsibilities:
  • Support the achievement of yearly budget
  • Maintain the Risk Acceptance Guide
  • Monitor underwriting profitability of all classes of insurance
  • Prepare statistical analysis reports for all classes of insurance
  • Review and update/amend policy wording, product summary, brochures, proposal forms and any other forms
  • Perform Underwriting Department’s monthly audit
  • Review work procedure to contribute to the efficient running of the department
  • Assist HOD in the preparation of documents and matters related to Compliance, Risk Management, Internal Audit, Technical Audit, External Audit
  • Train, guide and mentor staff
Requirements:
  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 5 years of underwriting experience
  • Good level of underwriting knowledge in various classes of insurance

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Underwriting (Commercial Lines), Risk Surveyor

Responsibilities:

  • Perform inspections and provide evaluations of prospective or existing insurance risks
  • Provide advice to clients and prospective clients on property risk management, and recommend best practices for their business operations
  • Contribute to the development of underwriting information in the area of risk exposures
  • Undertake investigative surveys and provide loss recommendations for Claims department
Requirements:
  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 3 years’ relevant experience in general insurance

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