< Home      
   
   
   
     
   
 
 
   
   
   
     
 

Careers & Scholarships

 
     
  Why Join Us  
  Careers @ MSIG  
  Scholarships  
  Career Discovery Program  
     
  Home / About MSIG / Careers & Scholarships / Careers @ MSIG        
         
  Careers @ MSIG    
 
 
         
 

Admin, Mailroom Officer (Contract)
Admin, Receptionist
Admin, Senior Executive (Contract)
Agencies, Assistant Executive
Bancassurance (Personal), Senior Executive
Bancassurance, Executive (Contract)
Brokers, Senior Executive
Business Transformation, Manager
Business Transformation, Senior Executive
Claims Services (Property & Casualty), Administrative Officer (Contract)
Claims Services (Property & Casualty), Senior Executive (Perm & Contract)
Claims Services (Motor), Executive
Claims Services (Motor), Administrative Officer (Contract)
Customer Centre, Customer Service Officer (Inbound)
Finance, Accountant - AR (Contract)
Policy Processing, Administrative Officer (Contract)
Underwriting (Personal Lines), Executive
Underwriting (Commercial Lines), Assistant Manager
Underwriting (Commercial Lines), Manager

Please email your full resume stating current and expected salaries
to
hr@sg.msig-asia.com  

 

Back to top

Admin, Mailroom Officer (Contract)

Responsibilities:
  • Perform full range of outgoing mail duties including management and maintenance of franking machine
  • Collection, opening and sorting of mails for the office
  • Internal and external delivery of documents
  • Banking of cash and cheques
  • Prepare and serve refreshments to visitors and for meetings
  • Delivery of stationery and other office supplies
Requirements:
  • Minimum lower secondary education
  • Basic computer knowledge
  • Personable and service-oriented attitude

Back to top

Admin, Receptionist

Responsibilities:

  • Attend to walk in visitors and telephone calls
  • Coordinate maintenance of office equipments and premises
  • Provide administrative support (eg. Mail sorting etc)
  • Requisite stationery and pantry supplies
  • Provide administrative support for training

Requirements:

  • Minimum GCE ‘O’ level
  • Proficient in MS office applications
  • Personable and service-oriented attitude

Back to top

Admin, Senior Executive (Contract)

Responsibilities:

  • Responsible for office services
  • Management and maintenance of office equipments
  • Oversee and control activities of mailroom
  • Manage off-site storage of documents
  • Ensure office security and co-ordinate fire marshalling duties
  • Oversee housekeeping of office premises
  • Involve in workplace safety and health (WSH) matters

Requirements:

  • Minimum Diploma
  • Possess mailroom supervisory experience
  • Admin support experience in general insurance operation

Back to top

Agencies, Assistant Executive

Responsibilities:

  • Manage agents to establish good relationship and rapport
  • Supervise and guide clerical staff
  • Provide prompt and efficient services to customers and agents in terms of quotations, renewals and other requests
  • Participate in department’s business and action Plan to achieve production growth and department budget
  • Ensure all pertinent information is available for policy documentation
  • Follow up on outstanding cover notes, expiries, declarations and other matters as required.
  • Undertake credit control measures

Requirements:

  • Minimum GCE ‘A’ level with professional insurance qualification
  • Minimum certificate in General Insurance
  • Minimum 2 years’ relevant experience in general insurance marketing
  • Knowledge in underwriting, reinsurance and risk management

Back to top

Bancassurance (Personal), Senior Executive

Responsibilities:
  • Support the achievement of premium growth and underwriting profit objectives
  • Develop marketing initiatives with bank
  • Provide professional services and support to bank partner and to customers
  • Monitor outstanding premiums and implement the company’s credit control policy
Requirements:
  • Tertiary qualification and/or professional insurance qualifications
  • Possess certificate in General Insurance (BCP/PGI) and HI
  • Minimum 3 years of relevant experience in Insurance industry
  • Operations experience in sales and servicing of affinity groups and banks
  • Experience in managing direct marketing and telemarketing campaigns

Back to top

Bancassurance, Executive (Contract)

Responsibilities:

  • Develop and grow the business portfolio to support Bank as a distribution channel
  • Develop new products and marketing initiatives
  • Provide professional services and support to new and existing businesses
  • Ensure a high level of customer satisfaction

Requirements:

  • Tertiary qualification &/or professional insurance qualifications
  • Certificate in General Insurance (BCP/PGI) and Cert HI
  • Good underwriting knowledge and communication skills

Back to top

Brokers, Senior Executive

Responsibilities:
  • Establish and maintain a prominent profile with clients/intermediaries
  • Develop new and existing sales opportunities
  • Provide a technical reference point for queries
  • Carry out quality assurance checks
  • Train and guide junior staff

Requirements:

  • Tertiary qualification
  • Possess certificate in General Insurance
  • Minimum 3 years of relevant experience in Insurance industry

Back to top

Business Transformation, Manager

Responsibilities:

  • Manage business transformation projects across the organization
  • Manage and conduct process review to identify areas for transformation and improvement
  • Monitor process efficiency and customer engagement KPIs, drive actions to meet and improve the KPIs
  • Maintain company's process documentation
  • Execute customer experience management programs
  • Manage customer and business partner complaints and feedback
  • Drive innovation programs

Requirements:

  • Tertiary qualification preferably in business related fields
  • Minimum 5 years' experience with strong track record in process improvement and customer experience projects
  • 6- Sigma qualifications

Back to top

Business Transformation, Senior Executive

Responsibilities:

  • Develop, implement and monitor service quality initiatives
  • Develop, implement and monitor service standards and benchmarks
  • Manage escalated customer feedback and conduct investigations
  • Measure customer satisfaction level
  • Implement improvement actions arising from feedback, surveys and benchmarks
  • Conduct review of work processes & procedures, with the aim to develop efficient and effective work systems
  • Support and execute project work related to service, process and innovation transformation and improvement actions
  •  Review, implement and administer Suggestion Schemes
Requirements:
  • Tertiary qualifications preferably in business related field
  • At least 5 years' experience in the general insurance industry in operational capacity or experience in process consultancy capacity
  • Putting together ideas in a creative and professional manner

Back to top

Claims Services (Property & Casualty), Administrative Officer (Contract)

Responsibilities:

  • Acknowledge and register claims
  • Provide administrative support to manage incoming and outgoing correspondence
  • Process claims payments
  • Perform data entry and administrative duties
  • Manage telephone enquiries and attend to walk-in claimants/intermediaries
  • Provide administrative support to prepare monthly statistics and report
  • Coach and co-ordinate work of the junior administrative officers

Requirements:

  • Minimum GCE ‘O’ Level
  • Minimum 2 years of administrative experience
  • Proficient in Microsoft Office applications
     

Back to top

Claims Services (Property & Casualty), Senior Executive (Perm & Contract)

Responsibilities:
  • Claims handling service to clients, intermediaries and business partners
  • Review claim files including setting of reserves and monitoring of recoveries
  • Complaints handling
  • Train, guide and coach junior staff

Requirements:

  • Tertiary education and/or relevant Insurance Professional Qualifications
  • Excellent negotiation skills

Back to top

Claims Services (Motor), Executive

Responsibilities:

  • Handle and process overall Motor Claims – property damage and bodily injury
  • Review claim files including setting of reserves, assignment of solicitors, surveyors and investigators as necessary
  • Complaints handling
  • Supervise, mentor and coach junior staff

Requirements:

  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 3 years’ relevant experience in handling general insurance claims
     

Back to top

Claims Services (Motor), Administrative Officer (Contract)

Responsibilities:
  • Investigate/negotiate/handle claims within personal handling limit and in accordance with Company policies and standards
  • Respond to allocated mail, and participate in the provision of a prompt and efficient service to clients
  • Assist in recovery action
  • Assist in the preparation of claims statistical data

Requirements:

  • Minimum GCE ‘O’ level
  • 1 - 2 years' working experience
  • Preferably with General Insurance knowledge

Back to top

Customer Centre, Customer Service Officer (Inbound)

Responsibilities:
  • Handle all enquiries from clients
  • Provide quotations to clients, within authority limits granted
  • Follow-up on outstanding renewals and quotes (new business)
  • Process urgent insurance documentation
  • Assist in credit control

Requirements:

  • Experience in Customer Service / Telemarketing
  • Good and pleasant communication skills
  • Ability to multi-task and meet timelines
  • Relevant qualifications in general insurance (minimum CGI)

Back to top

Finance, Accountant - AR (Contract)

Responsibilities:
  • Assist in overseeing the daily operations of the receipts section, including implementation of internal controls
  • Ensure performance and completion of month-end reconciliation between sub ledger and GL in a timely manner
  • Ensure timely completion of reports for management and statutory reporting
  • Assist in collation & analysis of financial information for month-end closing and consolidation reporting package to the parent company

Requirements:

  • Degree in Accounting or equivalent qualification
  • Finance and accounting experience in an insurance-related industry, particularly in the management of day-to-day finance operation
  • Proficient in MS Office applications especially Excel

Back to top

Policy Processing, Administrative Officer (Contract)

Responsibilities

  • Maintain service standards to customers by ensuring the accuracy of policy documentation
  • To meet document turnaround and stipulated timelines
  • Participate in the process of management system
  • Strive to improve efficiency of operations and effectiveness of work procedures
  • Support in policy documentation and other related administrative duties

Requirements:

  • Minimum GCE 'O' Level
  • Candidates with policy processing experience will be advantageous
  • Proficient in MS office applications

 

Back to top

Underwriting (Personal Lines), Executive

Responsibilities:
  • Assist in the operation of Personal Lines underwriting
  • Technical and product development support to business units
  • Monitoring underwriting market trends, price and product relevance
  • Decide acceptability and appropriate terms of cases
  • Assist in the review and upkeep of Underwriting Risks Acceptance Guides
  • Ensure accuracy in the wording of insurance documentation

Requirements:  

  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 3 - 5 years’ operational experience in General Insurance
  • Good command of written and spoken English

Back to top

Underwriting (Commercial Lines), Assistant Manager

Responsibilities:
  • Support the achievement of yearly budget
  • Maintain the Risk Acceptance Guide
  • Monitor underwriting profitability of all classes of insurance
  • Prepare statistical analysis reports for all classes of insurance
  • Review and update/amend policy wording, product summary, brochures, proposal forms and any other forms
  • Perform Underwriting Department’s monthly audit
  • Review work procedure to contribute to the efficient running of the department
  • Assist HOD in the preparation of documents and matters related to Compliance, Risk Management, Internal Audit, Technical Audit, External Audit
  • Train, guide and mentor staff
Requirements:
  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 5 years of underwriting experience
  • Good level of underwriting knowledge in various classes of insurance

Back to top

Underwriting (Commercial Lines), Manager

Responsibilities:
  • Assist in the operation of Underwriting Department to help achieve the planned objectives of the company
  • Support the achievement of yearly budget
  • Maintain the Risk Acceptance Guide
  • Monitor underwriting profitability of all classes of insurance
  • Prepare statistical analysis reports for all classes of insurance
  • Review and update/amend policy wording, product summary, brochures, proposal forms and any other forms
  • Perform Underwriting Department's monthly audit
  • Review work procedure to contribute to the efficient running of the department
  • Prepare ISO documentation
  • Assist HOD in the preparation of documents and matters related to Compliance, Risk Management, Internal Audit, Technical Audit, External Audit
  • Train, guide and mentor staff
Requirements:
  • Tertiary qualification or professional qualifications in General Insurance
  • Good level of underwriting knowledge in various classes of insurance
  • Minimum 7 years of underwriting experience

 

      

Back to top

     
           
 
Copyright © 2007 MSIG Insurance (Singapore)