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Admin & Training, Mailroom Supervisor
Agencies, Administrative Officer
Agencies, Senior Executive
Bancassurance, Administrative Officer
Bancassurance, Assistant Executive
Bancassurance, Executive / Senior Executive
Bancassurance, Executive (Telesales Team Leader)
Brokers, Executive / Senior Executive
Business Development, Assistant Manager
Claims (In-House Survey), Assistant Executive
Claims Services (Motor), Administrative Officer
Claims Services (Property & Casualty), Senior Executive
Credit Control, Administrative Officer
Corporate Communications, Executive
Customer Service Officers (Inbound)
Finance, Cashier
Healthcare, Senior Executive
Policy Processing, Administrative Officer
Policy Processing, Senior Executive (Contract)

Please email your full resume stating current and expected salaries
to
hr@sg.msig-asia.com  

 

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Admin & Training, Mailroom Supervisor

Responsibilities:
  • Supervise and lead a team of office assistant in providing full scope of mailroom services
  • Plan and organize duties for office assistants
  • Day-to-day deployment of manpower to ensure completion of assignments
  • Attend to ad hoc requests for office administration / mailroom services
  • Assume duties of Office Assistant, when necessary
Requirements:
  • Minimum secondary education
  • Basic computer knowledge
  • Supervisory experience preferred
  • Personable and service-oriented attitude

 

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Agencies, Administrative Officer

Responsibilities:
  • Provide efficient and high quality services to customers and stakeholders
  • Quote for and accept new business, confirm endorsements, offer renewals and effect cancellations
  • Liaise with Reinsurance dept to ensure reinsurance protection of the Company’s risks
  • Follow up on outstanding cover notes, expiries and declarations
  • Handle all phases in respect of the production of policy documentation
  • Assist in credit control
  • Participate in dispatch and filing duties
Requirements:
  • Minimum GCE ‘O’ Level
  • At least 2 years of administrative experience
  • Competent in the use of MS Word and MS Excel

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Agencies, Senior Executive

Responsibilities:
  • Establish and maintain a prominent profile with clients/intermediaries
  • Develop new and existing sales opportunities to meet growth targets
  • Ensure risks are accepted and underwritten in accordance with the Company’s Risk Management and Reinsurance guidelines
  • Undertake credit control ensuring the standard for debtor days are strictly adhered to
  • Provide a technical reference point for queries
  • Carry out quality assurance checks and assist in training of less experienced staff
  • Ensure maximum efficiency and effectiveness in work processes within the department
Requirements:
  • Tertiary qualification
  • Possess certificate in General Insurance
  • Sound knowledge in underwriting, reinsurance and risk management
  • Operational experience in general insurance environment

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Bancassurance, Administrative Officer

Responsibilities:
  • Provide efficient and high quality services to customers and stakeholders
  • Support customer service, business development, operations and reports
  • Ensure business handled is within scope of authority granted, and in line with the Company’s underwriting guidelines, control procedures and service standards
  • Assist in monitoring outstanding premiums and implement the company’s credit control policy
Requirements:
  • GCE ‘O’ Level / GCE ‘A’ Level
  • At least 3 years of administrative experience
  • Excellent interpersonal and communication skills
  • Competent in the use of MS Word and MS Excel

 

 

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Bancassurance, Assistant Executive

Responsibilities:
  • Provide support in respect of new and existing business development
  • Ensure business handled is in line with the Company’s underwriting guidelines
  • Provide support and monitor marketing campaigns
  • Assist in new product development, re-packaging, design and market research
  • Provide professional services and support to Bank and their clients
  • Ensure compliance with Company’s credit control policy
  • Involve in system enhancements and training of relevant staff in new product processing

Requirements:

  • Minimum Diploma
  • Possess certificate in General Insurance
  • Minimum 2 years of relevant experience in Insurance industry

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Bancassurance, Executive / Senior Executive

Responsibilities:

  • Develop and grow the business portfolio with bank partner
  • Develop new products and marketing initiatives to support Bank as a distribution channel
  • Provide professional services and support to Bank and their clients
  • Ensure a high level of customer satisfaction
  • Monitor outstanding premiums and implement the company’s credit control policy
  • Ensure compliance with all laws, regulatory provisions and Company policies as are relevant to the role

Requirements:

  • Tertiary qualification &/or professional insurance qualifications
  • Certificate in General Insurance (BCP/PGI) and Cert HI

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Bancassurance, Executive (Telesales Team Leader)

Responsibilities:
  • Manage outbound Telesales Team to meet sales targets and achieve business goals
  • Provide training and coaching to staff
  • Monitor sales calls to ensure call quality and compliance with agreed standards
  • Plan, develop, execute and post-mortem analysis of sales activities to grow the business
  • Ensure business handled is in line with the Company’s underwriting guidelines
  • Comply with all laws, regulatory provisions and Company policies as are relevant to the role
  • Assist to review systems and processes to improve the telesales operations and productivity
  • Handle customer complaints and feedback
  • Ensure confidentiality of data in the manner and to the extent required by the Company and/or the Bank
Requirements:
  • Minimum Diploma
  • Possess certificate in General Insurance
  • Strong interpersonal and leadership skill
  • Track record in telesales management
  • Experience in insurance sales

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Brokers, Executive / Senior Executive

Responsibilities:
  • Establish and maintain a prominent profile with clients/intermediaries
  • Develop new and existing sales opportunities
  • Provide a technical reference point for queries
  • Carry out quality assurance checks
  • Train and guide junior staff

Requirements:

  • Tertiary qualification
  • Possess certificate in General Insurance
  • Minimum 3 years of relevant experience in Insurance industry

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Business Development, Assistant Manager

Responsibilities:
  • Establish and maintain a prominent profile with Bank Partner/Clients
  • Develop & Manage new and existing sales opportunities & Products to meet growth targets
  • Ensure business accepted is in line with the Company’s underwriting guidelines
  • Ensure compliance to Company credit control policy is strictly adhered to
  • Provide a technical reference point for queries
  • Ensure & Improve efficiency and effectiveness in work processes within the department
  • Ensure a high level of customer satisfaction
  • Ensure compliance with all laws, regulatory provisions & Company policies as are relevant
  • Assist HOD in managing the Business Unit to achieve desired plan
Requirements:
  • Tertiary qualification, preferably with a professional insurance qualification e.g. ACII
  • Certificate in General Insurance (BCP/PGI) and Cert HI
  • Minimum 3 years of relevant working experience in sales & servicing of affinity groups/ banks
  • Operational experience in general insurance environment

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Claims (In-House Survey), Assistant Executive

Responsibilities:
  • Conduct surveys and assess damages to motor vehicles
  • Verify and compare the actual damage to vehicles with estimates
  • Adjust the cost of repairs and finalize estimates
  • Put up survey reports
  • Check accident vehicles after repair
  • Assist in recovery actions
Requirements:
  • Minimum Diploma
  • Relevant qualifications in general insurance
  • Minimum 2 years of motor surveying experience

 

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Claims Services (Motor), Administrative Officer

Responsibilities:
  • Investigate/negotiate/handle claims within personal handling limit and in accordance with Company policies and standards
  • Respond to allocated mail, and participate in the provision of a prompt and efficient service to clients
  • Assist in recovery action
  • Assist in the preparation of claims statistical data

Requirements:

  • Minimum GCE ‘O’ level
  • 1 - 2 years' working experience
  • Preferably with General Insurance knowledge

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Claims Services (Property & Casualty), Senior Executive

Responsibilities:
  • Handle enquiries and correspondence of property & casualty claims, including complaints
  • Investigate and negotiate on property & casualty claims
  • Decide and instruct on appointment of service providers
  • Decide and instruct on reserve provision
  • Handle claims recoveries
  • Advise customers on loss prevention
  • Review claim files including setting of reserves and monitoring of recoveries
  • Train, guide and coach junior staff
Requirements:
  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 3 years’ relevant experience in handling General Insurance claims
  • Excellent negotiation skills

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Credit Control, Administrative Officer

Responsibilities:

  • Sort and collate monthly statement of accounts
  • Maintain proper filing records
  • Collate data into excel format
  • Assist in preparation of transaction listings
  • Update received payment records

Requirements:

  • Minimum GCE ‘O’ Level
  • Competent in the use of MS Excel

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Corporate Communications, Executive

Responsibilities:
  • Enhance the company’s brand visibility through social media
  • Work with agency to develop digital strategy, including measurement of social success and competitors’ analysis
  • Work with Marketing and Business Units to create editorial content for the company’s social media platforms
  • Handle social listening and monitoring
  • Manage social including online conversations
  • Provide timely responses to public queries and feedback on company’s social media platforms
  • Contribute content to internal social media platform for employees
  • Contribute to corporate website content management, updates and enhancements
  • Handle Company’s newsletters and related publications with customers, business partners and internal communication
Requirements:
  • Degree/Diploma in Mass Communication, Marketing or Public Relations
  • Minimum 2 years of working experience
  • Good writing and communication skills
  • Knowledge of Indesign & Photoshop
  • Knowledge of insurance industry and products

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Customer Service Officers (Inbound)

Responsibilities:
  • Handle all enquiries from clients
     
  • Provide quotations to clients, within authority limits granted
  • Follow-up on outstanding renewals and quotes (new business)
  • Process urgent insurance documentation
  • Assist in credit control

Requirements:

  • Experience in Customer Service / Telemarketing
  • Good and pleasant communication skills
  • Ability to multi-task and meet timelines
  • Relevant qualifications in general insurance (minimum CGI

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Finance, Cashier

Responsibilities:
  • Issue official receipts for all incoming payments and analyse payments received against the outstanding balances including processing of credit card charges
  • Generate daily cheque listings for banking
  • Maintain the daily bank balance records
  • Handle the petty cash
  • Attend to enquiries from clients and intermediaries
  • Assist to follow up on outstanding payment matters
  • Provide on-the-job training and guidance to new staff on cashier’s duties
  • Perform sorting, filing and dispatch duties
Requirements:
  • Minimum GCE ‘O’ level
  • Competent in the use of MS Excel

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Healthcare, Senior Executive

Responsibilities:
  • Identify and develop new business for individual and corporate clients
  • Underwrite healthcare insurance applications, ensure risks are accepted and underwritten in accordance with the Company’s guidelines
  • Provide Group Quotations
  • Conduct Presentations and Product Training
  • Handle Bank Healthcare Schemes
  • Handle enquiries on underwriting and claims matters
  • Assist with development of Healthcare IT systems
  • UAT for system implementation and enhancement
  • Assisting in definition of user requirement for system enhancement
  • Providing system training for internal staffs

Requirements:

  • Tertiary qualification
  • Possess certificate in Health Insurance
  • Operations experience in medical/ healthcare underwriting

 

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Policy Processing, Administrative Officer

Responsibilities:
  • Maintain service standards to customers by ensuring the accuracy of policy documentation
  • To meet document turnaround and stipulated timelines
  • Participate in the process management system
  • Strive to improve efficiency of operations and effectiveness of work procedures
  • Support in policy documentation and other related administrative duties

Requirements:

  • Minimum GCE N’ Level
  • Candidates with policy processing experience will be advantageous
  • Proficient in MS office applications

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Policy Processing, Senior Executive (Contract)

Responsibilities:
  • Assist head of department to manage and supervise performance of subordinate staff
  • Coach and guide subordinate staff
  • Liaise with other departments on new initiatives
  • Ensure document are processed within turnaround and stipulated timelines
  • Participate in the process management system
  • Assist where technical knowledge, signing authority or work volume dictates
  • Strive to improve efficiency of operations and effectiveness of work procedures
  • Coordinate ad handle user acceptance testing of system enhancements
Requirements:
  • Tertiary qualification or professional qualifications in General Insurance
  • Minimum 3 years’ relevant experience
  • Supervisory experience preferred
  • Good understanding of various classes of general insurance business
  • Proficient in MS office applications

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