Who_we_are.png
about us menu

At MSIG, we believe there is a higher purpose and meaning behind what we do. By insuring our customers and the things they hold dear, we give our customers the confidence to do more and be more.

Who We Are

MSIG Insurance is one of Asia’s leading general insurers, with a solid presence in Singapore for over 100 years. We are unique as a company that has drawn upon a rich blend of best practices and expertise from the consolidation of several successful mergers, and are today, a wholly owned subsidiary of MSIG Holdings (Asia) Pte. Ltd.

_0005_A

Rated A+/Stable by S&P

_0010_General-Insurer

No. 3 General Insurer in Singapore *

_0006_Claims-Team

2016 Insurer Claims Team of the Year

_0009_Cargo

No. 1 for Cargo Insurance *

_0008_Fire

No. 1 for Fire Insurance *

_0007_Personal-Accident

No. 1 for Personal Accident Insurance *

* Based on the 2016 Gross Written Premiums, General Insurance Association Statistics for the Singapore Insurance Fund (SIF).

Our Strengths

Our financial capacity is buttressed by our parent company, Mitsui Sumitomo Insurance Company (MSI).  MSI has worldwide net premiums adding up to over US$13 billion, and total assets of over US$59 billion. 

MSIG Insurance is a member of the MS&AD Group, one of the world’s largest general insurance groups with operations in more than 46 countries, 16 in Asia and Oceania alone. This enables us to leverage on extensive group-wide expertise, including that of MS Amlin, the second largest Lloyd’s syndicate which was acquired by the Group in 2015 to underwrite special risks.

We are one of the few foreign-based general insurers who offer a wide range of insurance solutions across personal and commercial lines.  This is made possible because of our well-established distribution networks and partnerships with global brokers, agencies, financial institutions, motor franchise as well as local and Japanese corporate clients.

Our Values

general_insurer

Customer-focused

general_insurer

Integrity

general_insurer

Teamwork

general_insurer

Innovation

general_insurer

Professionalism

Here at MSIG, we embrace a culture of trust, pride, ethics and transparency. We take heart that trust is the basis of all, and that starts with great service. Our people go above and beyond; so every time our customers need us, they can be assured we are there for them every step of the way. 

We pride ourselves in delivering the best that we can. As firm believers that an informed customer is an empowered one, we strive to make things simpler so our customers can enjoy insurance solutions that are not only effective and efficient, but also easy to understand. 

We recognise the great responsibility we hold towards our policyholders, business partners, stakeholders and the community, and it is important to us that we discharge our duties to all by acting with integrity and sincerity in everything we do. We set high ethical and corporate governance standards in our role as a responsible and compassionate member of the community.

Our people uphold the five core values daily in everything they do, protecting the things that matter to you and working to build a better world for all.

EMERGENCY AND CLAIM CONTACTS