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Personal Claims Menu

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Claim Procedures

1

Notify Relevant Parties

  • At the occurrence of the incident, contact your agent, broker or us at +65 6827 7660.
  • Make a police report if there is a fatal/serious injury or evidence of criminal or malicious act involved.
2

Submit Information

  • You may download a copy of the claim form or request for the form to be sent to you.
  • You should request the attending doctor to complete the “Medical Report” section of the claim form if you are submitting a claim for medical expenses. Please note that claimants are required to bear the fee for obtaining the report.
  • Complete the claim form and submit it with all the necessary supporting documents to us.

Supporting Documents

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You can help us to expedite your claim by providing the required documents promptly.

Checklist

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Medical / Injury Claim

1. Original completed Claim Form

2. Original Medical Bills

3. Medical Certificates

4. Medical Report/In-Patient Discharge Summary from the hospital

5. Work Permit

6. Evidence of Wages/Levy

7. Motor Accident Report/Police Report (where applicable)

Death Claim

1. Death Certificate/Post Mortem Report (where applicable)

2. Letter of Administration/Grant of Probate

We will contact you for any additional documents that may be required.

EMERGENCY AND CLAIM CONTACTS