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Emergency Hotlines

Travel Insurance

24-hour Travel Emergency Hotline

Motor Insurance

24-hour Roadside Assistance

Home Insurance

24-hour Home Emergency Hotline

Healthcare Insurance

24-hour Healthcare Emergency Hotline

Claim Hotlines

All Claims

24-hour All Claims including motor

Motor Claims (Automated)

24-hour Motor Claims (automated)

All Claims Fax

Motor Claims Live Chat

Office Hours

Claim Enquiry

Customer Service Hotline

Customer Centre

4 Shenton Way #21-01 SGX Centre 2 Singapore 068807

Operating Hours

Monday - Friday
Closed on Saturday, Sunday and Public Holidays

8.45 am to 5.30 pm

Customer Service Hotline

Customer Service Fax

Customer Service Enquiry

TravelEasy Enquiry

SMS Enquiry

SMS us at 9158 1660 with the following information:

  • Name
  • NRIC number
  • Policy number or Claim number (if available)
  • Email address
  • Brief description of your enquiry

We will reply within 2 working days.

Hong Leong Building Office

Hong Leong Building Office

16 Raffles Quay #24-01 Hong Leong Building Singapore 048581

Please refer to our SGX Centre 2 office for customer service.

Bank Partner Hotlines

DBS Bancassurance Hotlines

Hotline

24-hour DBS Travel Activation Hotline

Standard Chartered Bancassurance Hotlines

Hotline

Creditsafe Assistance

Media Contact

Media Enquiry

EMERGENCY AND CLAIM CONTACTS