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03 Jul 2018

MSIG introduces TravelEasy Pre-Ex to better protect travellers with pre-existing medical conditions

  • New TravelEasy Pre-Ex policy to cover travellers with pre-existing medical conditions which are excluded in most travel insurance policies in Singapore

  • It is available to travellers of all ages with stable and controlled pre-existing medical conditions

  • Provides coverage for overseas hospitalisation expenses related to pre-existing medical conditions for up to S$150,000 with no excess or co-payment required


MSIG Insurance ("MSIG") has launched TravelEasy Pre-Ex, a travel insurance policy to cover individuals with pre-existing medical conditions. 

Travellers who have stable and controlled pre-existing medical conditions such as diabetes, asthma or heart disease can be covered under TravelEasy Pre-Ex so long as they meet the qualifying conditions which includes attending follow-up consultation, following doctor's advice on necessary treatment and have not been hospitalised more than once in the past 12 months. Should the traveller become critically ill due to a pre-existing medical condition during the trip, the Pre-Ex Critical Care section of the policy will cover for overseas inpatient medical expenses and emergency medical evacuation costs. 

Steven Leong, Senior Vice-President, Consumer and Digital Distribution said, "We recognise there are many travellers with stable and controlled medical conditions, and TravelEasy Pre-Ex was developed to provide them with more insurance options so they can travel with peace of mind. Our policyholders no longer have to worry about high hospitalisation charges or emergency medical evacuation as TravelEasy Pre-Ex will better protect them if they suffer a serious medical condition while travelling abroad." 

TravelEasy Pre-Ex comes in three plan types to cater for different protection needs. The highest plan, Pre-Ex Premier, will cover up to S$150,000 for Overseas Inpatient Medical Expenses and up to S$200,000 for Emergency Medical Evacuation for adults below 70 years old. 

Maximum benefit (S$) for each trip
per insured person

Pre-Ex Critical Care Section

Pre-Ex
Standard

Pre-Ex
Elite

Pre-Ex
Premier

Overseas Medical Expenses
(inpatient hospital charges only)

Adult below 70 years old

$75,000

$100,000

$150,000

Adult 70 years old and above

$50,000

$75,000

$100,000

Child

$50,000

$75,000

$100,000

Emergency Medical Evacuation and Repatriation

Adult below 70 years old

$100,000

$150,000

$200,000

Adult 70 years old and above

$100,000

$150,000

$200,000

Child

$100,000

$150,000

$200,000

Note: Please refer to the full TravelEasy Pre-Ex benefits on MSIG website 

For illustration, under the Pre-Ex Standard plan, travellers only need to pay a premium of S$38 for a 3-day trip to any Southeast Asia country and S$181 for a 14-day trip to Europe. Pre-Ex cover is available for single return trip up to 30 days. 

TravelEasy Pre-Ex also comes with comprehensive travel benefits for claims not due to pre-existing medical condition such as baggage delay, loss of travel documents, personal money and personal accident cover. For instance, if the policyholder is robbed and lost his passport and cash, he will be compensated as per the policy limits. 

Travel companions of Pre-Ex policyholders who have no pre-existing medical conditions can buy the regular TravelEasy plan. Should their own trip be cancelled, postponed or shortened due to a serious illness of their travel companion with pre-existing medical condition, they will be covered. 

Instant Electronic Travel Claims Payment (FAST Claims)

Customers who purchase TravelEasy or TravelEasy Pre-Ex through MSIG's website and register for a member account on its Customer Portal may enjoy instant travel claims payment, credited to their selected bank account once their claim is approved. Rolled out in July last year, this FAST Claims electronic payment service was an industry first and MSIG won the Best Electronic Solution in The Asset Asian Awards 2018 for it. 

Since June 2018, MSIG has extended this instant electronic travel claims payment using PayNow which will only require the policyholder's Singapore NRIC/FIN number. 

ENDS


About MSIG Insurance

MSIG Insurance (Singapore) Pte. Ltd. (MSIG Singapore), a member of the MS&AD Insurance Group, is Singapore's leading general insurer. With a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. Wholly owned by MSIG Holdings (Asia) Pte Ltd, MSIG Singapore holds an A+/ Stable financial rating by Standard & Poor's. 

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