Important Notice: Safe Re-opening Measures at MSIG

29 May 2020

With the gradual easing of restrictions to the Circuit Breaker measures, we will be re-opening our Customer Centre hotlines with effect from 2 June 2020. However, we remain temporarily closed to all walk-in customers and visits until further notice. 

We encourage you to continue to carry out transactions such as insurance renewals and filing of claims for your personal insurance on our website. 

Payment of premiums can be made at 

  • AXS Stations, AXS e-Station (online) and AXS m-Station (mobile app); or
  • Online Banking facility from DBS Bank/ POSB or Standard Chartered Bank. 

As we are deploying a phased approach in resuming selected activities onsite, most of our employees will continue to work remotely from home. We ask that you continue to email us or send us an online enquiry via our website. 

We seek your patience and kind understanding during this period. 

Please refer to our official Facebook page or check back here for the latest updates. 

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