MSIG clinched the Digital Insurer of the Year, awarded by The Asset, a leading independent financial research publication in Asia
The award adds to a slew of accolades that MSIG has won in the past year for its digital initiatives
A testament to its digital excellence, MSIG Insurance (“MSIG”) will be recognised as the Digital Insurer of the Year (Singapore) at The Asset Triple A Digital Awards to be held in Hong Kong on 2 April 2019.
Now in its fourth year, The Asset Triple A Digital Awards celebrate the best-in-class financial institutions, fintech and digital trendsetters that have excelled in innovating and improving the digital experience for customers across Asia Pacific and Middle East.
The award jury commended MSIG for its forward-thinking approach in deploying Robotic Process Automation (RPA) and the company has notched the Top Digital Insurer award in Singapore for its active effort in embracing technology to solve various pain points.
In rolling out RPA to automate its processes, MSIG undertook a holistic approach by integrating process redesign and culture change to achieve significant business improvements.
Michael Gourlay, CEO, MSIG Insurance (Singapore), said, “It has been a very rewarding journey, and I am glad to see the efforts of my colleagues recognised once again on an international stage. I am pleased that along with the Digital Insurer of the Year, we were recently named Asia’s Most Transformative Insurer for the positive enterprise-wide impact of RPA. These awards affirm the importance we place in driving digital innovations and underscore the industry’s acknowledgement of our digital leadership.”
About MSIG Insurance (Singapore) Pte Ltd. (“MSIG Singapore”)
MSIG Insurance, a member of the MS&AD Insurance Group, is Singapore’s leading general insurers. With a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. Wholly owned by MSIG Holdings (Asia) Pte Ltd, MSIG Singapore holds an A+/Stable financial rating by Standard & Poor’s.
About The Asset
Founded in 1999, The Asset is a leading multimedia financial publishing and research firm based out of Hong Kong with a wide reach among international and Asian banks and institutional investors. The Asset’s publications provide authoritative, unbiased coverage of the financial markets together with independent financial research on Asia's financial industry.