Guide to Buying Maid Insurance Cover in Singapore: Inclusions, Regulations, Benefits

Get the right maid insurance cover in Singapore with this guide.

With at least 250,000 maids employed in Singapore, the Ministry of Manpower (MOM) requires all employers to purchase maid insurance for their helpers. Even though maid insurance policy is compulsory, it’s not as widely discussed as car insurance. This is because most employers hire their helpers from an agency that may have partnered with insurance companies to provide the necessary benefits.

As a result, not all employers know their maid insurance policies' coverage and what exactly a maid insurance covers. To answer this question, we’ve created a complete guide on buying maid insurance in Singapore.

What are the coverage requirements for a compulsory Foreign Domestic Worker (FDW) Insurance?

Every employer should purchase Medical Insurance, Personal Accident Insurance (PAI), and security bond for their helper in Singapore as required by MOM below:

  • Medical insurance with a coverage of at least $15,000 per year for hospitalisation and day surgery
  • PAI with a sum assured of at least $60,000 per year
  • A security bond worth $5,000 for non-Malaysian helpers

As the above requirements are compulsory, all foreign domestic helper insurance policies in Singapore will cover them. Maid insurance policies are available for 14-month or 26-month periods. As most employers hire a domestic helper on a 2-year contract, buying a 26-month plan can save them at least 30% of your expenses in a year.

What does your maid insurance cover in Singapore?

What does your maid insurance cover in Singapore

Not all maid insurance agencies offer the same benefits beyond the minimal requirements and would charge differently. Most insurers provide coverage for medical and administrative expenses. Below are some of the benefits you can get in a typical maid insurance policy:

  • Coverage for surgical expenses
  • Coverage for repatriation cost
  • Provides personal liability protection
  • Medical and dental coverage

For some insurers, they may offer additional benefits such as:

  • Wage compensation
  • Third-party liability
  • Theft

To help you understand the policies, we’ve broken down each of the benefits and insurance coverage. 

Medical Expenses for maid hospitalisation and surgery

Maid insurance policies are required to cover hospitalisation expenses and surgical fees, including day surgery fees, in the event of an injury or illness. Certain policies may also provide cover for pre-hospitalisation medical consultation and diagnostic services and post-hospitalisation follow-up treatments.

Unfortunately, your domestic helper’s medical insurance policy won’t cover just any type of condition and may exclude certain medical conditions and pre-existing illnesses or injuries. That is why it is advisable to ask about your domestic helper’s medical history before deciding to hire her. Employment agencies may require maids to mention any pre-existing medical conditions so their employers can be aware of it.

Here’s a list of what insurers typically exclude from medical insurance:

  • Alcohol or drug addiction
  • Contraception
  • Pre-existing conditions
  • Nursing care
  • Psychiatric illnesses
  • Cosmetic surgery
  • Braces and prosthetic devices
  • STD treatment
  • Pregnancy (which can lead to immediate cancellation of the work permit)
  • Routine dental care (cleaning procedures and tooth extractions)

Other than the conditions above, employers are not allowed to let their FDWs pay for their own medical fees and shoulder most of the expenses to maintain their FDWs. MOM encourages employers to purchase policies with higher coverage to protect themselves from expensive medical bills.

Personal Accident cover when a maid is injured

A minimum of $60,000 per year's worth of PAI coverage is mandatory, according to the Ministry of Manpower. This payout will be made in the event of an accident that causes a permanent disability or death of the helper. Certain insurance policies may also cover dental treatment or Traditional Chinese Medicine (TCM) treatments for an injury resulting from an accident. 

Alternative Domestic Help Benefit to hire substitute helper

If your helper is hospitalised due to an injury or illness, some policies will pay you a daily allowance to hire a substitute or an alternative helper. The duration and daily allowance amount vary between policies. 

Wage Compensation and Relief

If your domestic helper is unable to work and is hospitalised due to an injury or illness, some policies will compensate you for your maid’s wages. Since getting sick is the last thing your foreign domestic helper wants to happen to her, the policy will pay her part of her wage while she recovers.

Repatriation Expenses to assist maid as she goes back to her country

Some maid insurance policies will provide some financial payout should you need to repatriate your helper because she can no longer work and suffers from permanent incapacity. In the event of her death due to an injury or illness, the burial or cremation in Singapore and/or conveyance of the body or ashes to her home country will also be covered. Without the benefit of this policy, the process can be expensive, amounting to thousands of dollars.

Third-Party Liability in case maid unintentionally harm others

Bad days can happen to anyone, including your domestic helper, who might have unintentionally caused physical injuries or damages to other people’s property. Although it is an accident, usually, the employer will need to pay for the damages. Some policies will cover your legal liability due to your helper’s negligence in the course of her work. The amount of cover will vary according to policies. MSIG’s MaidPlus, for instance, provides up to $20,000 worth of cover. 

Maid’s Personal Belongings in case of loss or damage of their items

In today’s times, most people would own a smartphone, and so do our domestic helpers. Thanks to these mobile devices, they can keep in touch with their families who live miles away from them. Some maid insurance policies go further by offering protection for your FDW’s personal belongings. These could range between $300 to $500 worth of claims for the loss or damage of their items due to insured events.

Replacement Maid if forced to replace helper due to unexpected reason

In some cases, an employer is forced to replace their domestic helper due to unexpected reasons such as sudden death or major disability.  Fortunately, some insurance policies will pay FDW agencies to get you a new helper. Take note that the contract can only be terminated due to serious reasons.

How much is a Maid Insurance Policy in Singapore?

Just because maid insurance in Singapore is mandatory when hiring a foreign domestic helper, it does not mean you should purchase the first plan you see. An employer should compare policies and choose carefully. Besides factoring in the premium costs, you should also check for the insurer's online reviews to help you find the best maid insurance protection. 

The cost for a 26-month plan could range from $250 to $390 (excluding GST) under MSIG’s MaidPlus insurance.

Premiums for 26 months

Standard Plan

Classic Plan

Premier Plan

(inclusive of 7% GST)

$267.50

$363.80

$417.30

How to choose the best insurance policies for FDW?

Choosing the best maid insurance policy may not be as easy as it sounds. The reason behind this is that not all employers prioritise the same thing. Some may prefer to purchase lower-cost policies as long as it fulfils MOM requirements, while some want more benefits or coverage. But if you’re looking for the best maid insurance in Singapore, go for the ones with higher medical coverage so you can have better peace of mind.

If you want to save yourself the hassle of comparing insurance policies, your FDW agency can help you in this area. Some FDW agencies have tie-ups with insurance companies. When an individual hires an FDW from these agencies, they offer maid insurance along with the hiring contract. If you do hire from a maid agency that offers a maid insurance policy, but you want to purchase a different type of insurance in Singapore, you can also opt-out of it and handle the necessary paperwork by yourself.

Check out our other article on how you can hire a maid without an agency.

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