TravelEasy Flex
Introducing TravelEasy Flex, the ultimate travel insurance plan that adapts to your unique needs. With flexible options, you can customize your coverage to include only what you need, ensuring you get the best value. Enjoy peace of mind with benefits like Cancel-For-Any-Reason (CFAR) coverage up to $6,000, compensation for every 4-hour of travel delay, and special group discounts, including child rates.
Choose TravelEasy Flex for comprehensive, affordable travel insurance with unparalleled flexibility and protection. Travel confidently, knowing you're covered by the best in the industry. Buy today and embark on a worry-free journey!
Features & benefits
Delayed Departure
Get up to $2,400 for travel delays. Benefit payable from just 4 hours of delay. Now, that’s shorter than most other plans!
Group Cover Discount
Enjoy up to 10% discount on group cover, including child premiums. Include your extended family, friends, and even your domestic helper under one policy!
Cancel for Any Reason (optional)
Up to $6,000 for travel, accommodation and entertainment expenses if you must cancel your trip. Buy within 14 days of trip booking to qualify.
Adventure & Sports Cover (optional)
Extend your policy to cover adventurous activities and sports equipment. Or choose Golfer’s cover for up to $2,300 protection on golf equipment and more.
Pre-Ex Cover (optional)
Up to $350,000 for overseas inpatient medical expenses and emergency evacuation due to acute onset of pre-existing medical conditions.
Rental Vehicle Cover (optional)
Insure up to $2,600 for self-driving trips, covering rental vehicle cancellation, damage excess, and return due to sickness or injury.
Why choose MSIG?
Simple to Buy
Getting single or annual travel insurance has never been easier! Buy online and receive your e-policy instantly!
24/7 Hotline
Our travel emergency hotline and live chat ensure there is always someone to connect you to medical care and evacuation, no matter which time zone you are in.
Claims Made Easy
Save time by submitting your travel insurance claim online! We keep our process as simple as possible to bring your claim to a fair settlement.
- Singaporean, permanent resident or foreigner holding valid employment, work permit or long-term pass issued by the Singapore government and is residing in Singapore.
- Single return trip covers
Adult: Aged 18 years and above at the start of period of insurance.
Child: Aged one month to below 23 years at the start of the period of insurance. - Annual plan covers
Adult: Aged 18 to 69 years at the start of period of insurance. (Renewal from 70 years is limited to Standard Flex plan up to 80 years.)
Child: Aged one month to below 23 years at the start of the period of insurance. (Renewable up to below 23 years)
Select plans to compare
| Base cover benefits | Sum insured per trip | ||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Personal accident cover |
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Section 1Personal accident |
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| Adult below 70 years | $200,000 | $300,000 | $500,000 |
| Adult 70 years & above | $40,000 | $60,000 | $80,000 |
| Child | $70,000 | $100,000 | $120,000 |
| Family | $540,000 | $800,000 | $1,240,000 |
Select plans to compare
| Base cover benefits | Sum insured per trip | ||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 14Insolvency of licensed travel operator |
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| Adult / Child | $2,000 | $4,000 | $6,000 |
| Family | $5,000 | $10,000 | $15,000 |
Section 15Travel cancellation |
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| Adult / Child | $8,000 | $10,000 | $15,000 |
| Family | $20,000 | $25,000 | $37,500 |
Section 16Travel postponement |
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| Adult / Child | $600 | $1,200 | $1,800 |
| Family | $1,500 | $3,000 | $4,500 |
Section 17Replacement of Traveller |
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| Adult / Child | $500 | $750 | $1,000 |
| Family | $1,250 | $1,875 | $2,500 |
Section 18Unused entertainment ticket |
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| Adult / Child | $100 | $300 | $500 |
| Family | $250 | $750 | $1,250 |
Section 19Delayed departure |
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| Adult | $360 $60 every 4 hrs |
$600 $60 every 4 hrs |
$1,200 $60 every 4 hrs |
| Child | $180 $30 every 4 hrs |
$300 $30 every 4 hrs |
$600 $30 every 4 hrs |
| Family | $720 | $1,200 | $2,400 |
Section 20Flight diversion |
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| Adult | $500 $100 every 6 hrs |
$1,000 $100 every 6 hrs |
$1,500 $100 every 6 hrs |
| Child | $250 $50 every 6 hrs |
$500 $50 every 6 hrs |
$750 $50 every 6 hrs |
| Family | $1,000 | $2,000 | $3,000 |
Section 21Overbooked flight |
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| Adult / Child | $200 $100 every 6 hrs |
$300 $100 every 6 hrs |
$400 $100 every 6 hrs |
| Family | $400 | $600 | $800 |
Section 22Missed travel connection |
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| Adult / Child | $400 $100 every 6 hrs |
$500 $100 every 6 hrs |
$600 $100 every 6 hrs |
| Family | $800 | $1,000 | $1,200 |
Section 23Shortening the trip |
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| Adult / Child | $5,000 | $10,000 | $15,000 |
| Family | $12,500 | $25,000 | $37,500 |
Section 24Travel disruption |
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| Adult / Child | $1,000 $200 per room per night |
$2,000 $300 per room per night |
$3,000 $400 per room per night |
| Family | $2,500 | $5,000 | $7,500 |
Section 25Automatic extension of cover |
Covered | Covered | Covered |
Section 26Delayed baggage |
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| Adult / Child | Overseas: $300 $100 every 6 hrs Delay in Singapore: $100 after 6 hrs |
Overseas: $600 $150 every 6 hrs Delay in Singapore: $150 after 6 hrs |
Overseas: $1,000 $200 every 6 hrs Delay in Singapore: $200 after 6 hrs |
| Family | $600 | $1,200 | $2,000 |
Section 27BaggageSub-limit: $500 per article, pair or set of items and $1,000 for one unit laptop computer |
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| Adult / Child | $3,000 | $5,000 | $7,500 |
| Family | $6,000 | $10,000 | $15,000 |
Section 28Loss of travel documents |
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| Adult / Child | $500 | $1,000 | $1,500 |
| Family | $1,000 | $2,000 | $3,000 |
Section 29Personal money |
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| Adult / Child | $100 | $300 | $500 |
| Family | $200 | $600 | $1,000 |
Select plans to compare
| Base cover benefits | Sum insured per trip | ||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 30Personal liability |
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| Adult | $600,000 | $800,000 | $1,000,000 |
| Child | $300,000 | $400,000 | $500,000 |
| Family | $600,000 | $800,000 | $1,000,000 |
Select plans to compare
| Base cover benefits | Sum insured per trip | ||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
|
Section 31Terrorism cover |
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| Adult / Child | $200,000 | $300,000 | $500,000 |
| Family | $800,000 | $1,200,000 | $2,000,000 |
Section 32Passive war |
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| Adult below 70 years | $200,000 | $300,000 | $500,000 |
| Adult 70 years & above | $40,000 | $60,000 | $80,000 |
| Child | $70,000 | $100,000 | $120,000 |
| Family | $540,000 | $800,000 | $1,240,000 |
Select plans to compare
| Sum insured per insured person per trip | |||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 33Adventure and sports cover |
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| Adventurous activities Extends the policy to cover for leisure and non-competitive activities like bungee jumping, parasailing, tandem sky diving, canoeing, scuba diving, winter sports, mountaineering up to 3,000m and more |
Covered | Covered | Covered |
| Sports equipment Covers for loss or damage to sports equipment during your journey except during use. Covered equipment include snorkel or diving mask, wakeboard, skis, snowboards, fishing tackle equipment, bicycle and more |
$100 | $200 | $300 |
| Sum insured per insured person per trip | |||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 34Golfer's cover |
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| Damage or loss of golf equipment Pays for loss or damage to the golfing equipment during the journey except during use |
$1,000 $300 per article |
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| Hired golf equipment Pays for the cost of hired golf equipment if yours is lost or damage during the trip |
$300 $100 per day |
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| Unused green fees due to injury or illness Pays for unused prepaid green fees if unable to play due to injury or illness |
$500 | ||
| Hole-in-one Pays for celebratory drinks expenses when scoring a hole-in-one achievement |
$500 | ||
| Sum insured for the first insured person per trip | |||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 35Rental vehicle coverImportant condition |
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| Rental vehicle cancellation Pays for costs incurred due to cancellation of rental vehicle booking |
$300 | $700 | $700 |
| Rental vehicle excess Pays for the excess amount legally payable for rental vehicle damage |
$500 | $1,200 | $1,200 |
| Returning a rental vehicle Pays for costs to return a rental vehicle due to injury or illness |
$300 | $700 | $700 |
| Sum insured per insured person per trip | |||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 36Cancel for any reason (CFAR)Allows you to cancel, postpone, replace traveller or cut short the trip due to any reason such as work or personal emergencies and receive partial reimbursement. Important conditions Benefits not payable due to government restrictions, war, radioactive contamination, political risks, cyber incidents and pandemics. Refer to exclusions for more details |
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| Travel cancellation (CFAR) | $2,000 | $4,000 | $6,000 |
| Travel postponement (CFAR) | $300 | $500 | $1,000 |
| Replacement of traveller (CFAR) | $300 | $500 | $1,000 |
| Unused entertainment ticket (CFAR) | $100 | $200 | $300 |
| Shortening the trip (CFAR) | $1,000 | $2,000 | $3,000 |
| Co-payment | We will pay 50% of covered expenses up to the sums insured under this section | ||
| Sum insured per insured person per trip | |||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 37Pre-existing medical condition coverPays for inpatient hospital charges, visit by family member and emergency medical evacuation due to acute onset of pre-existing medical condition during the trip Important Conditions
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Overseas medical expenses |
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| Adult below 70 years | $75,000 | $100,000 | $150,000 |
| Adult 70 years & above | $50,000 | $75,000 | $100,000 |
| Child | $50,000 | $75,000 | $100,000 |
Emergency medical evacuation and repatriation |
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| Adult / Child | $100,000 | $150,000 | $200,000 |
Compassionate and hospital visit |
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| Adult / Child | $3,000 $200 per room per night |
$4,000 $300 per room per night |
$6,000 $400 per room per night |
| Sum insured per trip | |||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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Section 38COVID-19 CoverPays for cancellation or disruption of the trip and overseas medical expenses due to COVID-19 |
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Pre-trip benefits |
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Travel cancellation |
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| Adult / Child | $3,000 | $4,000 | $5,000 |
| Family | $7,500 | $10,000 | $12,500 |
Travel postponement |
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| Adult / Child | $500 | $1,000 | $1,500 |
| Family | $1,250 | $2,500 | $3,750 |
Replacement of traveller |
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| Adult / Child | $500 | $750 | $1,000 |
| Family | $1,250 | $1,875 | $2,500 |
| Sum insured per trip | |||
|---|---|---|---|
| Standard Flex Plan |
Elite Flex Plan |
Premier Flex Plan |
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During trip benefits |
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Overseas medical expenses |
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| Adult below 70 years | $75,000 | $150,000 | $$250,000 |
| Adult aged 70 and above | $37,500 | $75,000 | $100,000 |
| Child | $37,500 | $75,000 | $100,000 |
| Family | $225,000 | $450,000 | $700,000 |
Medical & travel assistance services |
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| Adult / Child | Included | ||
Emergency medical evacuation and repatriation |
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| Adult / Child | $1,000,000 | $1,000,000 | $1,000,000 |
| Family | $3,000,000 | $3,000,000 | $3,000,000 |
Shortening the trip |
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| Adult / Child | $3,000 | $4,000 | $5,000 |
| Family | $7,500 | $10,000 | $12,500 |
Travel disruption |
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| Adult / Child | $1,000 | $2,000 | $3,000 |
| Family | $2,500 | $5,000 | $7,500 |
Automatic extension of cover |
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| Adult / Child | Included | ||
Cover for trip
Single Return Trip- Provides cover for an individual, group or family for a trip up to maximum duration of 182 days.
- All travellers on the same trip must have the same departing and returning date.
- Provides cover for individual or family for unlimited number of trips in a year with maximum duration of 90 days for each trip. Travellers under the same policy need not travel together.
- Child under the age of 12 years must be accompanied by a parent or adult guardian during the trip.
Cover for travellers
Individual- Covers one traveller for the trip
- Available for Single return trip and Annual plan
- Covers 2 – 20 travellers comprising family members, relatives, friends, students, including domestic helper
- Enjoy lower premiums for Child Cover and additional discount for groups with 3 or more travellers.
No. of travellers Group discount 3 - 10 travellers 5% 11 - 20 travellers 10% - Available for Single Return Trip
- Covers for husband, wife and up to 5 of their legal children travelling for the same trip
- Available for Single return trip and Annual plan
Areas
Single return trip
Simply select your travel destination country and you will be cover based on Area A, B or C. For example, if you are travelling to Japan, you also be covered for all countries listed under Area B. For travel to multiple countries, select the furthest country.
Annual plan
Select Area A, B or C based on the furthest destination country that you intend to travel to in the coming year.
Area A
Brunei, Cambodia, Indonesia, Laos, East & West Malaysia, Myanmar, Philippines, Thailand and Vietnam.
Area B
Australia, China (except Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan and including countries in Area A.
Area C
Worldwide including countries in Areas A and B.
Important conditions for cover to operate
- Trip must start and end in Singapore.
- Policyholder and insured person are not aware of any circumstances which are likely to lead to a claim at the time of arranging the trip or purchasing the travel insurance policy.
- Cover must be purchased before departure from Singapore.
- Child under 12 years old must be accompanied by a parent or adult guardian during the trip.
- Insured person must not have been refused cover or had special terms placed on them, unless declared and accepted in writing by us.
- Insured person is in good health, not travelling against the advice of a doctor and not travelling for the purpose of seeking treatment overseas.
TravelEasy Flex does not cover:
- Known events that have already happened or have been made known by the media or authorities.
- Travel against travel advisory issued by the government.
- War, nuclear, radioactive contamination.
- Pre-existing medical condition and COVID-19 unless the relevant optional covers are purchased.
- Please refer to policy wordings for more details.
There are good reasons to get your travel insurance once you have booked your trip as this can protect your pocket if your trip is disrupted due to unexpected events such as strikes, riots and natural disasters that happen at your planned destination.
These events can affect your cover depending on when you have purchased the policy.
TravelEasy Flex covers for insured events that occurs within 30 days before the start of your trip. The insured events are listed under each benefit section (e.g. Travel cancellation) of the policy.
With Cancel for any reason optional cover added, this enhances your policy to give you flexibility to cancel, postpone or replace the traveller for any reason such as work or personal emergencies up to 270 days before the start of the trip and be covered for up to 50% of your incurred expenses. Make sure you purchase your travel policy with this optional cover within 14 days of your initial booking booking of your trip to qualify for this cover.
Should a major event affect your trip, you can refer to the general guideline below.
- For policies purchased after the insured event has happened
Event that has already happened or has been made known by the media or authorities before you purchase the policy or booked the trip (for annual plan) are not covered. These are considered as known events.
- For policies purchased before the insured event happened and you have not yet departed
If you have purchased TravelEasy Flex TravelEasy Flex with Cancel for any reason optional cover The policy covers for trip cancellation and postponement Due to insured event that happens within 30 days before your trip. Covered Covered Due to any reason such as work or personal emergencies that happens after you purchase the policy and within 270 days before the start of the trip. Not covered Covered
If you are unsure whether the overseas event affects your trip, please contact your providers (airline, transport, tour, accommodation) to check if your bookings are affected by the event.
If your trip is unavoidably cancelled or postponed, please submit your claim to us and we will assess it based on policy terms and conditions.
Should you decide to proceed with the trip, it is important to remember that you are still covered for claims during your trip that are not related to the known event such as baggage delay caused by the airline or loss of personal items due to theft.
The policy does not cover claims due to known event, government restriction, war, nuclear, radioactive contamination, pandemics, and any circumstances which you or any insured person is aware of before the purchase of this policy or arrangement of the trip.
Earthquake
In the case of earthquakes, they are normally accompanied by aftershocks which may last for weeks after the initial earthquake. If you have purchased your policy after the initial earthquake, you will not be covered for claims relating to the earthquake and their aftershocks as they would be considered as known event which are excluded from cover.
For information on claims procedure, click here.
If you would like to clarify on your coverage, you can chat with Mae or contact us.
| No. | Questions & Answers | |
|---|---|---|
| 1 |
Who is suitable to purchase TravelEasy Flex? TravelEasy Flex is suitable for travellers who want the flexibility to customise their protection according to their travel needs and budget. Travellers can choose from 3 plans and 6 optional covers. For more details on coverage differences of TravelEasy, TravelEasy Flex and TravelEasy Pre-Ex, please refer to Compare section below. |
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| 2 |
Can foreigners purchase travel insurance? Foreigners holding an employment pass or work permit and living in Singapore can apply, as long as it is for a round trip starting and ending in Singapore within the travel insurance period. |
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| 3 |
Can I purchase TravelEasy Flex for my child if I am not travelling with my child? Yes, you can make payment for your child (aged 1 month to below 23 years) by applying as policyholders and indicating your child as the insured person. However, please note that children under 12 years old must be accompanied by a parent or adult guardian for any trip. Children 18 years and above can also apply on their own as policyholder. Payment can be made by the parent. Child under individual plan will have the same benefits and premiums as adults. |
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| 4 |
Up to what age can my child be covered under Family plan? Children aged 1 month to up to below 23 years can be covered under the Family plan. |
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| 5 |
Can a person aged 70 years and above buy travel insurance for a single trip or an annual travel plan? Single Trip – Yes, all plans |
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| 6 |
Can I purchase travel insurance if I am already overseas? No, our travel insurance does not cover trips that have already started or do not begin from Singapore. |
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| No. | Questions & Answers | |||||||
|---|---|---|---|---|---|---|---|---|
| 7 |
Are there any differences between family cover and group cover? Family cover Under a family annual policy, the persons insured need not travel together on a trip. However, a child below 12 years must be accompanied by a parent or adult guardian for any journey. Benefits and coverage limits for adult and child vary. Please refer to the benefit table for details. Group cover
You can choose to cover children aged 1 month to below 23 years under child cover or adult cover for higher protection. To insure the child under adult cover, simply include the child under the number of adults. The policyholder must be at least 18 years or old and travelling together on the same trip. |
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| 8 |
How do I indicate if I’m travelling to multiple countries for a Single return trip? For Single return trip plan, indicate the furthest country from Singapore for your trip and you will automatically be covered under other countries listed under the relevant Area. For example, if you are travelling to Japan, you will automatically be covered for other countries under Area B. If you are travelling to multiple countries which involves returning to Singapore and departing from Singapore again to the next destination, you need to purchase a separate policy for each trip departing and returning to Singapore as the trip ends once you return to Singapore. For example, if you are travelling to Thailand and returning to Singapore before setting off to USA, it will be considered as two trips, and you will need to purchase two travel insurance policies to cover each trip separately. Area A: Brunei, Cambodia, Indonesia, Laos, East and West Malaysia, Myanmar, Philippines, Thailand and Vietnam. Area B: Australia, China (not including Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan and including countries in Area A. Area C: Worldwide, including countries in Areas A and B. |
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| 9 |
Which Area should I choose for annual plan? Choose the Area based on the furthest countries you intend to travel in the year ahead: Area A: Brunei, Cambodia, Indonesia, Laos, East and West Malaysia, Myanmar, Philippines, Thailand and Vietnam. Area B: Australia, China (not including Inner Mongolia and Tibet), Hong Kong, India, Japan, Korea, Macau, New Zealand, Sri Lanka, Taiwan and including countries in Area A. Area C: Worldwide, including countries in Areas A and B. |
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| 10 |
Are there any countries excluded from cover? All countries are covered unless expressly excluded. |
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| 11 |
Does TravelEasy Flex provide cover for cruise travels? Yes, TravelEasy Flex covers your cruise trip departing from Singapore or an overseas country, as long as the entire trip begins and ends in Singapore. Please indicate the furthest country from Singapore for your trip and you will automatically be covered under other countries listed under the relevant Area. For cruise to nowhere departing from Singapore (meaning, the cruise is not making any stopover at any port/country), please state country of travel as Malaysia for Single return trip. Cruise to nowhere is covered for all annual plans. |
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| No. | Questions & Answers | |||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 12 |
When does the travel insurance cover commence and end for each trip? Cover starts from the time you leave your home or workplace in Singapore to begin the trip abroad and ends 3 hours after your return to Singapore or on the expiry of your travel insurance, whichever is sooner. |
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| 13 |
Does MSIG's travel insurance provide cover if the travel agency goes bankrupt? Yes, TravelEasy Flex will cover all irrecoverable travel fares or travel deposits up to the plan limit if a Singapore Tourism Board (STB) registered and Singapore licensed travel agency becomes insolvent before your trip starts, provided the travel insurance is bought at least 3 days before the departure date and the insolvency does not take place before you purchase your travel insurance policy. |
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| 14 |
Do the optional covers automatically protect all the travellers insured in the policy? Can I specify the optional cover to protect specific travellers? For Group and Family cover under the TravelEasy Flex, the optional cover benefits apply differently when selected as shown below.
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| 15 |
For rental vehicle optional cover, can any traveller rent and drive the rented vehicle? No, it only applies to the vehicle rented by the first traveller named in the policy. However, any traveller insured in the policy can drive the rented vehicle if they are authorised drivers under the rental agreement and hold a valid driving license for the destination country. |
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| 16 |
For rental vehicle optional cover, does it cover if I rent more than 1 vehicle during the trip? Yes, the rental vehicle optional cover allows the first traveller named in the policy to rent multiple vehicles during the trip, but not more than one at the same time. For example, if you are traveling for a 10-day trip and you rent a vehicle from day 1 to day 3 and another vehicle from day 6 to day 9, both rental vehicles will be covered. However, if you rent two vehicles from day 1 to day 3, you will not be covered for both vehicles as this falls outside the policy conditions, and neither vehicle will be covered. |
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| 17 |
For rental vehicle cover, does it cover me if I rent motorbikes? The rental vehicle optional cover only applies to cars and campervans rented by the first traveller named in the policy. Rental motorcycles are not covered |
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| 18 |
How does Cancel for any reason optional cover work? Cancel for any reason cover is only available for Single return trip policy. To be eligible, buy the policy with this optional cover within 14 days of your first booking for your trip, such as for a tour, transport, accommodation, or entertainment ticket. This optional cover allows you to cancel, postpone, replace a traveller, or cut short the trip for any reason, such as work, health conditions or personal emergencies, and receive partial reimbursement. For example, if you have a sudden work commitment or a personal emergency that prevents you from traveling, you can use this cover to get back up to 50% of your incurred expenses up to the sums insured. However, there are situations that are not covered, such as government restrictions, war, terrorism, radioactive contamination, political risks, cyber incidents, and pandemics. |
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| 19 |
Is COVID-19 covered under TravelEasy Flex? Yes, if you select the COVID-19 optional cover, you are covered for benefits such as overseas medical expenses, trip cancellation, and travel disruption due to COVID-19. |
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| 20 |
Is pre-existing medical condition covered? Yes, with the pre-existing medical condition optional cover for Single return trips for travel duration up to 30 days. When this optional cover is selected, the specified traveller will be covered for unexpected and hefty expenses such as overseas medical expenses and emergency medical evacuation if there is a sudden deterioration of their pre-existing medical condition during the trip. To be eligible, the traveller must meet all the following conditions:
However, terminal illness, HIV, sexually transmitted diseases, pregnancy, and related conditions and mental illness are not covered. |
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| 21 |
For Pre-existing medical condition optional cover, must I provide information on all my pre-existing medical conditions or produce a doctor's report? You do not need to furnish such information. You are eligible to apply so long as you meet the conditions mentioned under FAQ 21. |
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| 22 |
Is business trip covered under TravelEasy Flex? Yes, TravelEasy Flex covers you for business travel, excluding claims arising from manual work and legal liability resulting from business activities. |
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| No. | Questions & Answers | |
|---|---|---|
| 23 |
How can I obtain an unencrypted (non-password protected) TravelEasy Flex ePolicy for submission to the authorities of the country I am travelling to? You may download an unencrypted copy of your TravelEasy Flex ePolicy from mConnect Customer Portal. |
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| 24 |
Can I extend the period of cover if I decide to extend my trip whilst overseas? Yes, provided there are no known circumstances or events likely to lead to a claim, subject to a minimum premium of $10. Please email [email protected] with the following information:
We will reply your email within 3 working days on the additional premium payable if we agree with the extension, and will only proceed with the extension upon receipt of your payment. |
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| 25 |
If I decide not to proceed with my trip, can I recover the premium paid for my TravelEasy Flex policy? Yes, you are entitled to a refund if there is no claim under the policy and travel has not commenced. The refund will be the balance after a minimum retained premium of $50. If your policy premium is $50 and below, there is no refund. |
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| 26 |
I entered my travel details wrongly. What should I do? If you would like to make a change to your travel dates, change your coverage, or update your travel destination, please email your request to [email protected] with the following information:
We will reply your email within 3 working days to let you know if we are agreeable with the change and if there is any additional premium payable. |
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| 27 |
Can I change my optional cover benefits after purchasing the insurance? For single return trip, optional cover can be added after policy purchase but before the period of insurance starts. For annual plan, optional covers can be added at any point during the period of insurance and will cover for the next trip starting from Singapore and based on full annual premium of the optional cover without any pro-ration. Optional covers added cannot be removed except for annual plan at the next renewal. Please email your request to [email protected] with the following information:
We will reply your email within 3 working days to let you know if we are agreeable with the change and if there is any additional premium payable. |
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This page is for general information only. Full details of the terms, conditions and exclusions of this insurance are provided in the policy and will be sent to you upon acceptance of your application by MSIG Insurance (Singapore) Pte Ltd.
This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us here or visit GIA or SDIC.
| TravelEasy Flex | TravelEasy | TravelEasy Pre-Ex | |
|---|---|---|---|
Suitable for |
Customers who want flexibility to customise their protection to suit their travel needs and budget |
Customers who want fuss free packaged travel insurance coverage |
Customers who want fuss free packaged travel insurance coverage including cover for pre-existing medical condition. |
Coverage |
Choose from 3 plans and 6 optional covers |
Choose from 4 plans with up to 51 benefits |
Choose from 3 plans with up to 52 benefits All benefits are the same as TravelEasy except with addition of section 52. |
Cancel for any reason benefit |
Available as optional cover |
Not covered |
Not covered |
Pre-existing medical condition |
Available as optional cover |
Not covered |
Covered |
COVID-19 |
Available as optional cover |
Covered |
Not covered |
Single return trip maximum duration |
182 days |
182 days |
30 days |
Annual plan |
Available |
Available |
Not available |
