Financial Lines Insurance

Claim Procedure

Claim Procedure


Notify Us

  • At the occurrence of the incident that may give rise to a claim, contact your agent, broker or MSIG at +65 6827 7660
  • For Cyber incidents, please call our dedicated cyber hotline at +65 6827 7668 or email us at [email protected] immediately. You will have access to our appointed Cyber Incident Response Team to assist in managing the cyber incident. 

Submit Information

  • You may download a copy of the claim form or request for the form to be sent to you.
  • Complete the claim form and submit it with all the necessary information and documentation.
Supporting Documents for Financial Lines Claim

You can help us to expedite your claim by providing any documents that can support your claim promptly.

We will contact you for any additional documents that may be required.