Marine Insurance

Claim Procedure

1.

Notify Relevant Parties

  • Contact MSIG at +65 6827 7660 at the occurrence of a loss and/or damage situation that may give rise to a claim. 
  • Do not accept delivery of goods against a clean receipt at any sign of loss and/or damage. 
  • Immediately notify carriers and/or other parties responsible for the loss and/or damage and invite them for a joint survey.
2.

Mitigate Loss & Collect Information

  • Take necessary steps to minimise further loss or damage to the goods.
  • Assist and cooperate with our appointed surveyors during the course of their survey.
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Supporting Documents for Marine Claim

You can help us to expedite your claim by providing the required documents promptly.

Checklist
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We will contact you for any additional documents that may be required.