Property Insurance

Claim Procedure

Claim Procedure

1.

Notify Relevant Parties

  • At the occurrence of the incident, contact your agent, broker or MSIG at +65 6827 7660.
  • Make a police report if the loss or damage is due to theft or burglary.
2.

Mitigate Loss & Collect Information

  • Take necessary steps to minimise further loss or damage.
  • Take photographs of the damaged items and retain the items for our inspection.
  • Assist and cooperate with the loss adjuster who may be sent to assess the situation.
3.

Submit Information

  • You may download a copy of the claim form or request for the form to be sent to you.
  • Complete the claim form and submit it with all the necessary supporting documents to us.
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Supporting Documents for Property Claim

You can help us to expedite your claim by providing the required documents promptly.

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We will contact you for any additional documents that may be required.