The flu vaccine as part of the promotional gift is currently unavailable. For updates, please check the Important Notice and Disclaimers section below or click here.

Product Description

MaidPlus enables your maid to do the best possible job while protecting her from accidents, medical emergencies and more.

Key features

  • Personal Accident Cover
    MSIG’s MaidPlus offers $60,000 in personal accident cover and $1,000 for accidental medical expenses.
  • Hospital and Surgical Cover
    We pay up to $15,000 for hospitalisation and surgical charges including 90 days’ pre and post hospitalisation expenses for diagnostic services and treatment. Option is available to increase cover by another $15,000.  
  • Alternative Domestic Help Benefit
    We reimburse you $50 daily for up to 30 days if you require temporary help while your helper is hospitalised.

Plan highlights

Daily Wages & Levy Reimbursement 
We compensate you with your helper’s daily wages for up to $30 each day for a maximum of 30 days if she is hospitalised.

Insurance Guarantee Bond
MaidPlus ensures you comply with all regulations by issuing on your behalf a Letter of Guarantee for a $5,000 security bond to the Ministry of Manpower (MOM).

Enhancement of Medical Expenses Benefit
Medical Expenses enhanced to include dengue fever (includes negative results), dental treatment and Traditional Chinese Medicine (TCM) treatment due to injury.

Personal Accident Cover
Lump sum payout in the event of death of your helper during the course of employment.

Alternative Domestic Help Benefit
Hiring fees for a replacement helper.

simple to buy
Simple to Buy

Purchase this maid insurance plan directly online and from the comfort of your home.

Claims Made Easy
Claims Made Easy

We keep our process as simple as possible to bring your maid insurance claim to a fair settlement.


Plan details

Basic Cover
COVERAGE Sum Insured


Personal Accident

  1. Death & Permanent Disablement
  2. Medical Expenses
    1. Dental Treatment
    2. Treatment by Chinese Physician
    3. Dengue Fever – Medical Expenses and Diagnostic Test

$60,000 per year

$500 (sub-limit)
$100 (sub-limit)
$100 (sub-limit)


Hospital & Surgical Expenses

  1. Inpatient expenses incurred in Class B2 or C ward in Singapore government hospital or re-structured hospital
  2. 90 days pre and post hospitalisation diagnostic services and treatment
  3. Day surgery
$15,000 per year


Alternative Domestic Help Benefit

Daily allowance for hiring temporary help when your Maid is hospitalised due to an injury or illness $50 per day (max. 30 days)


Wages & Levy Reimbursement

Pays you when your Maid is hospitalised due to an injury or illness $30 per day (max. 30 days)


Repatriation Expenses

Reimbursement for the cost of transportation for your Maid to return to her home country following Permanent Disablement or Death $10,000


Termination Expenses

Pays you if your Maid is certified unfit for work by a medical practitioner due to injury or illness $300


Replacement Maid Expenses

Pays the hiring fees for a replacement Maid following the termination of your Maid’s service due to death, injury or illness $500


Special Grant

Lump sum payment following death of your Maid during her employment in Singapore $2,000


Liability to Third Parties

Covers your legal liability for third party accidental bodily injury or property damage as a result of negligence of your Maid in the course of and arising out of her employment in Singapore $5,000


Maid's Personal Belongings

Loss or damage to personal effects belonging to your Maid in the event of fire, water or flood damage at your residence $300


Insurance Guarantee Bond - (MOM)

Letter of Guarantee for a $5,000 security bond on your behalf to the Ministry of Manpower (MOM) $5,000
Optional Covers
COVERAGE Sum Insured


Additional Hospital & Surgical Expenses

Up to $15,000 Sum Insured


Waiver of Counter Indemnity for Insurance Guarantee Bond to MOM

Relieves your liability to MOM in the event a demand for payment by MOM (Excess: $250) -


Employer's Liability - 3 options

Covers your legal liability as an employer arising from injury or disease claims by your Maid at Common Law

Up to $300,000

Up to $500,000

Up to $1,000,000


Insurance Guarantee Bond - Philippine Overseas Labour Office, Singapore

Letter of Guarantee for a $2,000 or $7,000 security bond on your behalf to the Philippine Overseas Labour Office, Singapore:




Premiums for 26 months (inclusive of 7% GST)


Optional Covers

Additional Hospital & Surgical Expenses

(up to $15,000 Sum Insured)

$53.50 per
$5,000 Sum Insured

Waiver of Counter Indemnity for Insurance Guarantee Bond to MOM

(Excess: $250)


Employer's Liability – 3 options

Up to $300,000



Up to $500,000 $37.45
Up to $1,000,000 $69.55

Insurance Guarantee Bond – Philippine Overseas Labour Office, Singapore

$2,000 - New hire



$7,000 - Renewal $80.25
No. Questions & Answers

Does MaidPlus meet the Ministry of Manpower's (MOM) requirements for foreign workers?

MaidPlus is a comprehensive package of benefits covering accidental death or disablement, hospital and surgical expenses, wages and levy reimbursement, repatriation expenses, guarantee bond and other benefits.

These include MOM’s requirement of (i) Hospital & Surgical Expenses of at least $15,000 a year and (ii) Personal Accident of $60,000 covering death and personal disablement for the foreign domestic maid.


How does the Insurance Guarantee Bond work?

We will issue a Letter of Guarantee as a security bond on your behalf to the Ministry of Manpower ("MOM").
If you require, we will also issue a Letter of Guarantee to the Philippine Overseas Labour Office in Singapore ("POLO") on your behalf.
If a demand is made by MOM and/or POLO as the case may be, we will first make the payment and recover any paid sums from you under the policy conditions of the section on Insurance Guarantee Bond.
You can purchase the optional cover for the Waiver of Counter Indemnity in respect of the Letter of Guarantee to MOM, paying only $250 for the excess for your account.


When will the Insurance Guarantee Bond be transmitted to MOM?

The Insurance Guarantee Bond will be transmitted electronically to MOM as follows:

  • For a new hire or transfer case – within 14 days before the commencement date of the insurance
  • For renewal – 2 working days after your application is accepted by us

What is the difference between Medical Expenses benefit and Hospital & Surgical Expenses benefit?

Medical Expenses under the Personal Accident section of MaidPlus cover the cost of treatment (including outpatient treatment) due to accidents only. The cover under Hospital & Surgical Expenses is wider as it extends to medical expenses incurred as an inpatient of a Hospital as a result of illnesses or accident. Medical expenses incurred up to 90 days pre and post hospitalisation and day surgery are also covered under Hospital & Surgical Expenses.


How does the Wages & Levy reimbursement benefit work?

MaidPlus pays a fixed sum per day up to 30 days if your Maid is hospitalised as a result of an injury or illness so long as Hospital & Surgical Expenses benefit is payable.


How does the Alternative Domestic Help benefit work?

This benefit relieves an employer by reimbursing a fixed daily sum up to 30 days for the cost of hiring alternative domestic help during the period of your Maid's hospitalisation due to a covered injury or illness.


Will my Maid be covered when she returns to her home country for holiday?

When your Maid goes on holiday in her home country, she will be covered only for the Accidental Death and Permanent Disablement benefit provided her work permit is not cancelled. All the other benefits will resume upon her return to Singapore.


Can I buy the Philippine Overseas Labour Office (POLO) Bond Midway?

Yes, you can buy the POLO Bond midway if you are an existing MaidPlus policyholder. The cover will end on the same date as the period of insurance of your existing policy. For more information, please call us at 6827 7602 for assistance.


Do I get a refund if I cancel my MaidPlus policy?

If you cancel the Policy, you will receive a refund of premium based on the Company's short period rates for the unexpired period of insurance, subject to a minimum charge of $50. There will be no refund if the Policy is cancelled after 180 days from the commencement date of the insurance.


How do I make a claim?

Please contact our Claims Department as soon as possible after any event giving rise or likely to give rise to a claim and complete a Claim form to facilitate the claim process. Written proof of the accident such as police report, doctor's report, original medical receipts, invoices and all supporting documents must be furnished as proof of claim.


How do I redeem the Medical check-up and Flu Jab gift package?

Purchases made online are eligible for Medical Check-up and Flu-jab gift package. You will receive the redemption letter together with your policy documents. To redeem, present the redemption letter and the Medical Examination Form for Foreign Domestic Worker from Ministry of Manpower, to any of the listed Shenton Medical Group clinic convenient to you. Please contact the clinic prior to your visit to ensure availability of the flu vaccination.

With effect from 1 July 2019, you will receive the redemption letter via email with relevant links for your convenience. If you are holding to a physical copy of the redemption letter (for online purchases made prior to 1 July 2019), please contact our Customer Service Officers at 6827 2548 (Mon to Fri, 8:45am – 5.30pm) or email us for the clinic listing.

Important Notice & Disclaimers

This page is for general information only. Full details of the terms, conditions and exclusions of this insurance are provided in the policy and will be sent to you upon acceptance of your application by MSIG Insurance (Singapore) Pte Ltd.

This policy is protected under the Policy Owners’ Protection Scheme which is administered by the Singapore Deposit Insurance Corporation (SDIC). Coverage for your policy is automatic and no further action is required from you. For more information on the types of benefits that are covered under the scheme as well as the limits of coverage, where applicable, please contact us here or visit GIA or SDIC.

We have been informed by our appointed vendor, Parkway Shenton, that the flu vaccine, a gift offered for our MaidPlus policies is currently out of stock in all their clinics island-wide. We understand there is currently a worldwide shortage of the flu vaccine due to the Covid-19 outbreak and new stocks of the flu vaccine may be available only in June 2020. To avoid any inconvenience, please call the clinic in advance to check on the stock availability.

As for the redemption of the medical health check for your helper, please contact the clinic to make an appointment prior to your visit. This is to minimise crowd volume at their clinics.

We thank you for your understanding and co-operation.

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